We Are Committed to Protecting Your Privacy
We not only care about delivering a comfortable, high-quality student housing experience at Garden Park Place in St. Catharines, but we also care deeply about your privacy. We understand how important your personal information is to you. As such, we are committed to protecting any identifiable information you share with us. This Privacy Policy guides our conduct in the collection, use, and disclosure of personal information obtained in the course of managing our student rental properties and tenant services.
Non-Disclosure Policy
We commit ourselves to a strict non-disclosure policy. We do not share or disseminate any personal information about our prospective or current tenants under any circumstances, unless required to do so by a legal Court Order issued by a court of competent jurisdiction.
Types of Personal Information Collected
We collect personal information solely for the business purposes outlined in this policy. The specific information we hold depends on your relationship with us as an applicant or tenant, and includes (but is not limited to):
- Name, current address, and phone number
- Email address
- Rental history, guarantor information, and emergency contact details
We do not use tracking or personally identifiable cookies on our website. We only use a standard session cookie (recording the time of your arrival on our site) for general traffic analysis.
Limiting the Collection, Use, and Disclosure of Personal Information
We limit the collection, use, and disclosure of your personal information to only what is necessary to process your application and manage your tenancy. We collect and use your information for the following purposes:
- Processing lease applications and managing student rental agreements at Garden Park Place
- Establishing and maintaining clear communication regarding your tenancy, maintenance requests, and rent payments
- Answering any questions or inquiries you may have about our units, rates, and building policies
Consent
We ask that you understand our collection purposes and provide your consent before we collect, use, or disclose your personal information. You may provide your consent in the following ways:
- By receiving this Privacy Policy outlining our purposes, you provide implied consent unless you formally notify us of the withdrawal of your consent.
- You provide implied consent when you voluntarily submit an application or contact details to us.
- We may ask for your explicit consent for specific actions related to your tenancy.
You may withdraw your consent with reasonable notice, though doing so may limit our ability to process your lease application or provide management services.
Protecting Your Privacy
We maintain physical, digital, and procedural security measures to protect your personal data from unauthorized access. Access to your records is strictly restricted to authorized property management staff who need the information to serve you. We retain your information only for as long as necessary to fulfill your lease requirements or meet legal standards.
If you end your lease with Garden Park Place, we will continue to safeguard your personal information in accordance with this policy and provincial retention laws. Personal information is only retained for as long as necessary.
Accessing Your Personal Information
You have the right to request access to the personal information we have on file to verify its accuracy and completeness. To request access, please send us a written request. We will respond promptly, and there is no charge for this request. If any of your information is inaccurate or incomplete, we will update it upon verification.
Contacting Us
If you have any questions or concerns regarding our Privacy Policy or management procedures, please contact the Garden Park Place management team through our website contact form or directly via the management office.